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|Facility:||Northwest Texas Healthcare System|
|Location:||AMARILLO, TX US|
|Job Type:||Per Diem|
|Job Level:||Entry Level|
|Minimum Education Required:||High School or equivalent|
Northwest is a 475 bed system serving the city of
Amarillo and the surrounding region. We offer the ideal combination
of traditional values and the most advanced technologies in
healthcare, plus the conveniences of big city living in a friendly,
smaller-town atmosphere. From the beauty of Palo Duro Canyon and
great recreational facilities, to our quality educational system,
Amarillo is a great place to live and work.
The Lead Intake Coordinator is responsible for providing guidance and leadership to the call specialist team. The lead will control scheduling, coordinate time off requests, provide orientation and on-going training to call specialists. The lead will complete the yearly evaluations with the help of the Intake Department manager. The lead will perform all functions of the call specialist to include screening the calls coming into the Pavilion Access Line providing patients and other referral sources information and instruction on the assessment and admission process. They are responsible for the secretarial, clerical and receptionist functions related to the duties of the Pavilion Intake and Assessment Department. This position is also responsible for providing support to the other team members of the behavioral health services and their secretaries in collaborative effort and is responsible for special projects and other assignments as directed.
This position supports an organizational culture for Service Excellence and practices the Service Excellence Standards to all customer groups.
We're looking for employees who can add to our culture of exemplary patient care and personal excellence. We're looking for exceptional professionals who share our vision and values.
Join us and make a difference!
EDUCATION, TRAINING, EXPERIENCE AND LICENSES/REGISTRATIONS REQUIRED:
High school education or GED. Experience in Behavioral Healthcare field preferred. Experience in answering a multi-line phone. Ability to type 25 words per minute. Experience working with personal computer and various software programs including Microsoft Office and Excel. Reviews HWC or similar training at least annually. Maintains current CPR card.
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